Managed Services

Managed Services

Fostering innovation through strategic proactive information technology management.

Staff within Netlink are strong advocates for the latest technology, and our clients benefit from our expertise. Our monitoring and maintenance services, along with priority support and user and device management, mean our clients are attaining maximum output and value from their organisation’s technology.

Netlink recognises that innovation increases value, enhances quality, and boosts productivity; and we ensure our clients have access to the latest innovation concerning their information technology systems.

Summary

Managed Services will ensure compliance and security across all operations.

Our skilled team of experts will keep IT systems operating at their peak performance by embedding a fully integrated and managed IT service.

Netlink will manage your entire IT environment, from proactive hardware support to procurement, and will ensure minimal risks for your organisation such as downtime, viruses, and crashes. Our highly skilled staff stay on top of trends and advances in all aspects of technology to be able to offer immediate expert-level support to clients.

Service Desk

Ensuring your business is supported, whenever and wherever it is needed.

Netlink Service Desk is a strategic and prompt approach to servicing client’s needs. With an ultimate aim to limit downtime in operations as a result of IT issues, Netlink clients can access support through the Service Desk 24 hours a day, 7 days a week.

More than a Help Desk, Netlink Service Desk is a direct line to our Engineers, and our on-call register means emergencies are dealt with as quickly as possible. Our Service Desk is a unique offering to our clients and ensures they are receiving quality service, skill, and speed each and every time.

Technology Management

Entrusting your technology management to the experts for freedom and peace of mind.

Netlink offers a complete end-to-end service to ensure your organisation has the appropriate hardware, software, networking, and communications infrastructure for automation.

Our clients enjoy a competitive advantage of seamless coordination of information technology systems thanks to our strategic planning, implementation, evaluation, and control of technologies that have been tailored to their needs.

From purchase and maintenance of laptops, printers, phones, and computers; through to installation and management of cloud-based infrastructure and networking; Netlink Technology Management Service is second to none.

Cloud Management

Maximise your investment in cloud technology with Netlink Cloud Management Service.

By offering an integrated maintenance and administration operation for all cloud computing products and services, Netlink enables clients to utilise cloud-based technology to the best of its ability.

Like all technologies, Cloud-based systems require regular maintenance, analysis, servicing, and upgrades to guarantee functionality, as well as maintaining high-level security. Netlink offers clients a tailored cloud management strategy that is regularly updated and streamlined for continual best practice.

Our strategy aims to guide clients to a level of self-service, workflow automation, and cloud analysis that suits their organisation and operations.

Maintenance Services

Minimise downtime with a professional maintenance service on standby.

Netlink boasts a large team of highly skilled technicians, meaning our clients are assured a speedy response to maintenance issues. Our structured response includes an overview of systems, servicing, repairs, improvements, and restructures to ensure systems are back online and in operation in the shortest amount of time.

Netlink takes a proactive approach to system maintenance to prevent future issues, and has the capabilities to manage a range of maintenance works. Our clients are assured peace of mind that if the inevitable occurs, Netlink will find the solution.

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